Not a happy Verizon customer

To make a long story short:
A month or so ago I upgraded my cell plan to unlimited data for 60 a month. With taxes and shit, it got to like 80 bucks. The service BLEW. It was like being on the internet in 1994 on a 2 inch screen. Slow, nothing loaded right. I had that shit for a week and called Verizon to change it back to how I had it. I said change it now exactly to how it was before, this “upgrade” is insulting. So I go on my merry way and now I find out that she didn’t make the change until the next billing cycle started (3/5). So for some asinine reason my text plan wasn’t unlimited and I’m being charged 80 bucks for overages. That’s about 800 text messages that I’m suddenly paying for. What kind of bullshit is that?

Hey, I get a 10% “inconvenience refund” though! My contract doesn’t end until Jan 2010…